SignOwl

Multi-Factor Authentication

Multi-factor authentication (MFA) is an identity verification method requiring a user to present two or more independent factors — something they know, something they have, or something they are — before gaining access.

What it means

In e-signature workflows, MFA typically combines the email link (something you have — your inbox) with a second factor such as an SMS PIN sent to a phone number (something you have), an access code provided by the sender out-of-band (something you know), or a biometric check (something you are). MFA significantly reduces the risk of unauthorized signing if an email account is compromised.

Why it matters for e-signatures

For documents involving financial, legal, or personal decisions, SignOwl's MFA options ensure that even if a signing link is forwarded or an email account is breached, an unauthorized party cannot complete the signature.

Related terms

Signer AuthenticationSigner VerificationBiometric SignatureAudit TrailNon-Repudiation

Frequently asked questions

Does MFA slow down the signing process significantly?

An SMS PIN adds approximately 30–60 seconds to the signing experience. For high-value documents, this trade-off in security is generally worth the minor friction.

Is MFA required by law for e-signatures?

MFA is not universally legally required for e-signatures, but it is mandated in specific regulated contexts such as healthcare (HIPAA) and certain financial transactions.

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